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Jackpot City Casino Review

4.3 User Rating
  • Payout:
  • Payout Speed: 2–20 days depending on the method
  • Min. Deposits: $10
  • Licenced By: The Malta Gaming Authority
  • $1,600 welcome bonus
  • Rewarding loyalty program
  • Top-class live dealer lobby
  • Great selection of Microgaming slots
$400 Welcome Bonus (T&C apply. 18+)
Players from USA Accepted

Jackpot City Casino’s longevity is unparalleled. The site was launched when iGaming was at its infancy, and hasn’t looked back since. Having managed to stay on top of the game for more than two decades, I figured it must be doing something right.

Indeed, when I scratched the surface, I discovered that this is an online casino with much to offer to a casual American player. The registration was a cakewalk, the navigation was smooth, and their payout speed was impressive — these are just the cliff notes, of course.

For a more detailed analysis, check out my full Jackpot City Casino review below.

Details

  • Acceptable Accepts US players
  • Bonus Code -
  • VPN Usage Allowed
  • Language English
  • Deposit Bonus Four deposit match bonuses up to $400 ($1,600 total)
  • No Deposit Bonus -
  • Max Jackpot -
  • Available Devices Android Mac iOS Windows
  • Minimum Deposit $10
  • Currencies EUR USD

Payment Methods

Game Types

  • Slots
  • Blackjack
  • Roulette
  • Craps
  • Baccarat
  • Pai Gow Poker
  • Video Poker
  • Live Dealer
  • Bingo
  • Keno
  • Andar Bahar
  • Sports Betting

Hits

    • $1,600 welcome bonus
    • Rewarding loyalty program
    • Top-class live dealer lobby
    • Great selection of Microgaming slots
    • User-friendly website
    • Wide range of banking options

Misses

    • Gigantic welcome bonus rollover
    • Obsolete live chat service

Jackpot City Casino Summary

Jackpot City Casino went live with the first wave of gambling sites in 1998. It is operated by Bayton Limited, a well-established brand within the online gambling community. You might have heard about its other marquee products — Lucky Nugget Casino, Ruby Fortune Casino, and Spin Palace Casino.

All of these sites have something in common — they’re trustworthy and approved by the industry’s leading regulatory agencies. As for Jackpot City Casino specifically, it’s licensed by the Malta Gaming Authority.

Most US-friendly online casinos are often carbon copies in terms of game selection. You’ll usually find titles from Betsoft, RTG, Rival, and maybe a few other B-list providers. Jackpot City broke that mold by teaming up with Microgaming and Evolution Gaming. This gives it a distinct advantage over its rivals, and the ability to provide its users with premium gaming content. The diverse library hosts well over 600 titles, which is more than you’ll find elsewhere.

Image of Jackpot City Casino's Homepage and Welcome Bonus
Image of Jackpot City Casino’s Homepage and Welcome Bonus

The casino’s promotional offerings are praiseworthy, at least in terms of sheer size. The attached bonus terms — not so much. The operator should reduce the rollover multiplier by at least 20, to give players a realistic shot of clearing up the bonuses. On a brighter note, Jackpot City runs a loyalty program, so it’s possible to earn free perks with no strings attached.

I give props to Jackpot City for its user-friendliness. Upon login, users will see promotional banners at the top of the screen, followed by an overview of how the casino runs its business. There’s an ample, but not overwhelming amount of info. More importantly, all the key directories are easily accessible and the platform holds up well, stability-wise.

Jackpot City is one of the select few offshore casinos that offer standalone mobile apps. The site was initially designed to be desktop-first, but as time went on, the operator invested in bringing its mobile products up to par with the web platform.

The customer service is responsive, but the live chat needs a little tweaking. It looks outdated and doesn’t fire up as quickly as one might expect in this day and age.

This pretty much sums up what Jackpot Casino is all about. In the following segments, I’ll delve into each aspect of the site.

Is Jackpot City Casino Legit?

Yes, you can feel confident doing business with Jackpot City Casino. The team behind the site has proven time and time again that they know how to run a top-tier online casino.

Strong reputation aside, the operator has received a gaming license from the Malta Gaming Authority, and that speaks volumes about its legitimacy.

What’s more, the casino is eCOGRA-approved, and this is a great sign because it shows that it has passed all the necessary safety and fairness tests.

Lastly, Jackpot City utilizes SSL encryption technology, which is considered the gold standard for data protection. With this software in place, your personal and financial details will be protected at all times.

Jackpot City Casino Deposit Bonuses and Promotions

In this department, Jackpot City does better than most. Both new and existing players are treated with a range of promotional giveaways. Altogether, you can collect an abundance of free cash, free spins, and a bevy of other treats on a weekly basis.

Below, I’ve presented an overview of Jackpot City’s bonus program, covering both the welcome bonus and ongoing promos. Check it out!

Welcome Bonus

All new users are eligible for a whopping $1,600 welcome package at Jackpot City Casino. The offer is spread across four deposits, as follows:

  • 1st deposit — 100% match up to $400
  • 2nd deposit — 100% match up to $400
  • 3rd deposit — 100% match up to $400
  • 4th deposit — 100% match up to $400

Overall, the welcome package totals $1600 — great, but I’ve seen bigger.

To activate each of these deals, a minimum deposit of $10 is required. It has to be made within 7 days of account registration.

The bonuses come with a 70x wagering requirement. I have to admit, this is way out of proportion, considering that 35x–40x is the standard for bonuses of this size. The silver lining is that most slots have a 100% contribution rate.

How to Register and Claim Your Bonus at Jackpot City Casino

Signing up with Jackpot City Casino is a piece of cake. The whole process will take only a few minutes of your time.

Once the website loads, look for the orange Sign Up button. Open it and fill out the application form. You’ll be asked to provide:

  1. Login credentials (username, password)

  2. Name

  3. Address

  4. Cell number

  5. Currency

No Deposit Bonus

Jackpot City isn’t currently offering no deposit bonuses. A bummer, I know. But it’s not like those twenty bucks or so would have been a game changer anyway. Moreover, the casino makes up for it with plenty of other promotions.

Other Promotions

Once the 7-day period expires after registration, you’ll be entitled to a variety of ongoing promos.

For starters, you can spin the Bonus Wheel every day and get cash prizes as well as other daily deals. Also, the casino will offer customized promotions, which are specific to each user based on their playing activity of the preceding weeks. You can also earn a number of VIP rewards — that is, if you get an invitation for the casino’s VIP club.

Thereafter, the casino will send you a confirmation email that also contains details about the welcome bonus offer. No bonus code is needed to claim the intro promo.

Jackpot City Casino Wagering Requirements

The wagering requirements for the welcome bonus are 70x the bonus amount. This means that you’ll need to play through $28,000 to clear out each match deposit bonus. In total, this amounts to $112,000 spent on slots. Yes, I know, it sounds like a figment of one’s imagination, but it can be done. Worst case scenario — you’ll try out a few games without burning your bankroll.

When it comes to other promotions, there are specific ones for each user. You can always contact customer support and ask for additional info regarding your bonuses. They’ll tell you everything you need to know, including how big of a rollover you have to meet in order to convert the promo cash into real money.

Bonus Name Wagering Requirement
Welcome Bonus70x

Loyalty Program

Yes, there is one, and it uses a standard tier-structure whereby players earn loyalty points based on how much real money they bet on games. A one-dollar wager on slots will get you one loyalty point. For table games, the accumulation rate is $5 wagered — one point received.

The number of points will determine your status in the hierarchy. You start at Bronze, and move up the:

  • Silver
  • Gold
  • Platinum
  • Diamond
  • Privé tiers

As you reach another level, you’ll unlock a new set of perks, which may include (but are not limited to) personalized managers, exclusive promos, free spins, faster payout speed, and more.

Jackpot City Casino Payment Methods

Jackpot City Casino supports a wide range of payment methods that stem beyond the scope of credit/debit cards and wire transfers commonly offered in US-friendly online casinos.

Unfortunately, not all of them are available to American players, but you’ll surely find one that matches your preferences. The limits are quite accommodating, and the payout speed is satisfactory.

Deposit Options, Fees, and Limits

Jackpot City Casino caters to a wide range of markets, so it didn’t strike me as much of a surprise to see so many deposit options on offer.

The fact that most of these are off-limits to US players was also expected. Be that as it may, the casino provides a formidable selection of deposit methods, all of which are fee-free and instantaneous. Also, the casino doesn’t impose a cap on the amount you can deposit, which is great news for high rollers.

Here’s the rundown:

MethodMinimum DepositMaximum DepositSpeed
Visa$10UnlimitedInstant
Mastercard$10UnlimitedInstant
Bank wire transfer$10UnlimitedInstant
PayPal$10UnlimitedInstant
Neteller$10UnlimitedInstant

Withdrawal Options, Fees, and Limits

The casino doesn’t drop the ball when it comes to payouts either, as there’s a slew of options you can choose from. The withdrawal turnaround time is acceptable, and clocks at 2–6 days on average.

As opposed to most other sites, Jackpot City doesn’t charge fees or commission for cashouts. Here’s the scoop:

MethodMinimum WithdrawalMaximum WithdrawalSpeedFees
Credit/debit cards$10$4,000 weekly2–6 daysNone
eCheque$10N/A14–21 daysNone
Neteller$10N/A24–48 hoursNone
Wire transfer$10N/A2–6 daysNone
PayPal$10N/A24–48 hoursNone

Casino Games Available at Jackpot City Casino

For quite a while, Jackpot City received content exclusively from Microgaming. However, it has undergone several overhauls and boosted its library significantly, adding a few more notable studios to the mix — namely, Evolution Gaming. Meanwhile, they’ve also teamed up with a couple upcoming providers including Just For The Win, Foxium, and Rabcat.

Altogether, there are more than 600 casino games on offer, so it’s safe to say that the variety isn’t an issue. Although slots make up the vast majority of the portfolio, fans of other genres will also find plenty of games to sink their teeth into.

Slots

The robust slots catalog features over 400 titles, including some of Microgaming’s finest releases — Thunderstruck 2, A Dark Matter, and Agent Jane Blonde, which is the provider’s spin-off of the James Bond franchise. An added advantage is that most of these slots are HTML5-optimized, so you can expect smooth gameplay from both mobile and desktop devices.

Progressives also come in spades, with Treasure Nile, King Cashalot, and Mega Moolah usually being the most coveted options.

  • Note: These aren’t just any progressive slots — these games boast some of the biggest jackpot prizes that are often measured in millions of dollars.
Image of Slot Games Available For Play on Jackpot City Casino

Table Games

Jackpot City offers a full suite of Microgaming’s table games. Players can choose between over 70 variations of the classic casino games. Blackjack buffs are in for a special treat, as the lobby features more than 30 tables with varying gameplay elements and payouts. There’s also a nice collection of roulette games, as well as a few craps and baccarat iterations.

If you’re into RNG poker, then I suggest you try out:

  • 3-Card Poker
  • Hold’em High
  • Bonus Pai Gow

These are supplied by Microgaming and come with a few twists, which are reflected in bonus payouts for specific hands or unique side bets.

Video Poker

With more than 15 versions of video poker, there’s hardly anything missing from this neck of the woods. Jacks or Better and Deuces Wild move the needle when it comes to popularity, but there are also a few exotic options worth checking out.

I’m mainly referring to All American and Bonus Poker Deluxe, which comes with a whopping 98.49% RTP.

Live Casino Games

The live dealer lounge is powered by the award-winning Evolution Gaming. There are more than 60 tables available, with the lion’s share being tailored for casual players.

The minimums and maximums depend on the chosen game; for baccarat live and live roulette the betting options are in the $1–$500 range, with a variety of denominations in between.

Live Caribbean Stud and Live Texas Hold’em are the most suitable for high rollers, offering players a chance to stake $1,000 per hand.

Jackpot City Casino Mobile App

Just log in to your account via a mobile browser, and you can start playing right away. This is a perfect alternative for all of you who prefer the mobile version of the site over standalone apps.

If you opt for  iOS and Android apps, you’ll have a slightly more customizable experience but fewer gaming options available. The functionality and the ease of use are similar between the two mobile platforms; the only difference lies in the game selection and appearance.

Jackpot City Casino Customer Support

There are several  options you can use to get in touch with the support staff. Usually, I would recommend the live chat, but in case of Jackpot City, this may not be the most reliable option. This is because the service is obsolete and is accessible only via the Contact section.

That’s why I recommend you browse the FAQ department first and use live chat only when push comes to shove.

Conclusion — Should I Play at Jackpot City Casino?

Based on everything I’ve seen, I warmly recommend Jackpot City casino to all my readers. This operator has arguably the best selection of games of all offshore casinos, and it comes up strong in other areas, too.

Its other strong suits include a 24/7 support and an abundance of banking options. Also, there’s something to be said about the site’s welcome bonus. The only minus point is the welcome bonus wagering requirement. That aside, it’s hard to find any weakness.

About the Author

Author Hi all! My name is Jayson Peter, and I am the Chief Editor here at Casino USA. I have always been a huge fan of casinos, but I noticed that there are not a lot of websites out there that discuss the gambling industry in enough detail, so that’s how the idea for CasinoUSA.com was born. With my extensive knowledge of the industry and the help of my team, I am ready to give you an insight into the exciting world of casino gambling in the United States.
Bonus Offer: 4 deposit match bonuses up to $400